Terms of Service

01Agreeing to these terms

These terms are an agreement between you and Sourmi Studio, owned by Pooja Vijay Kunjir, Old Sangvi, Pune ("we", "us"). By booking a shoot, paying an advance, or using the Sourmi Studio client app, you agree to these terms and to our Privacy Policy. If a written quote or package sheet we give you says something different, the package sheet wins for that shoot.

02Our services & the app

We offer maternity (indoor and outdoor), newborn, baby, pre-birthday, pre-wedding, wedding, event and home photoshoots, with optional reels, makeup and album printing as listed in each package.

The client app at sourmi.studio/client/ lets you submit a booking, see your shoot details and payment status, view your photos, send photo numbers for editing, and download your delivery. Our team uses the same app to manage shoots, editing and payments.

03Booking & advance

• Submit the booking form with correct details and pay a ₹500 advance by UPI. The advance is adjusted in your package price.
• Upload the payment screenshot with your form. Your booking is confirmed only after our team verifies the payment.
• Your shoot time is confirmed by call or message. If we update the time, it also appears in your client link.
• Dates are held on a first-come basis. Sending a form without payment does not reserve a date.

04Payments

• Prices are as listed in your package or written quote. Extras you add (more edited photos, extra outfits, reels, albums, makeup, travel) are charged separately.
• Pay the pending amount through the UPI QR or link in your client app and upload the screenshot. Your full gallery and downloads unlock after we verify the payment.
• Location fees for gardens, venues or outdoor spots, and travel outside our usual service area, are paid by you unless your package includes them.
• We never ask for your UPI PIN, OTP or bank password. If anyone claiming to be from Sourmi Studio asks for these, do not share them and call us on +91 88882 82855.

05Rescheduling & cancellation

• Rescheduling: tell us at least 48 hours before your shoot and we will move your advance to a new date once, subject to availability.
• Cancellation by you: the advance is non-refundable, because we turn away other bookings for your date.
• Health first: for maternity and newborn shoots, if a doctor advises against the shoot or the baby arrives early, tell us as soon as you can and we will find a new date without penalty.
• Cancellation by us: if we cannot shoot because of illness, emergency or severe weather, we will offer a new date or refund your advance in full.

06On the shoot day

• Please arrive on time. Late arrival may shorten your session so the next client is not delayed.
• Outdoor shoots depend on weather and light. We may adjust timing or move to the studio if it is unsafe or not possible to shoot.
• For newborn and baby shoots, the baby's comfort and safety always come first. We pause whenever the baby needs feeding or rest, and we never attempt risky poses.
• Studio props, dresses and sets remain studio property. Damage beyond normal use may be charged.

07Photo selection

• After your shoot, open your client link, view your photos and send the exact photo numbers you want edited, up to the editing limit in your package.
• Numbers beyond your package limit are not edited unless you agree to pay for extra edits.
• Add your reel song and any reference photos or notes along with your selection. Changes after you submit may delay delivery.
• Please send your selection within 30 days of receiving your photos, so your shoot does not move behind newer work.

08Editing & re-edits

• Editing starts once we receive your selection and your payments are clear. Your editing deadline is set 8 days after we receive your numbers, and you can see the status in your client link. Weddings and large orders may take longer; we will tell you the date.
• Urgent editing may be available for an extra charge.
• Editing covers colour, light, skin cleanup and, where it suits the photo, background enhancement. We do not change your face, body shape, pose or expression.
• Some background edits use AI tools, as explained in our Privacy Policy. Tell us before you send your selection if you want hand editing only.
• You can ask for minor corrections to delivered photos within 7 days of delivery. A full re-edit in a different style is charged as a new edit.

09Delivery

• Edited photos and reels are delivered through a Google Drive link, shared in your client app and on WhatsApp.
• Download your photos as soon as you receive them and keep your own backup. We keep them in Drive for a maximum of 3 months after delivery, then delete them.
• Printed albums and frames, if ordered, follow the timeline we give you after you approve the design.

10Copyright & usage

• Sourmi Studio owns the copyright in the photos and videos we create.
• You get a permanent licence to use your delivered photos for personal use: printing, framing, sharing with family and posting on your personal social media.
• Please credit Sourmi Studio when you post, and do not apply filters or edits that misrepresent our work while tagging us.
• Commercial use (advertising, product promotion, sale, or contests with prizes) needs our written permission.
• We may use photos from your shoot on our website and social media to promote the studio. If you prefer we don't, tell us after your shoot. See our Privacy Policy.

11Using the client app

• Your client link is personal to you. Do not share it with people who should not see your photos.
• Give correct details and upload only genuine payment screenshots. Fake or edited screenshots will cancel your booking.
• Do not try to access other clients' links, admin dashboards or our server, or upload harmful files.
• Team members must keep their passwords private and use client data only for their work at the studio.
• We may update, pause or change features of the app. We will keep your booking information available through another channel if the app is unavailable.

12Limits of liability

We take great care with every shoot. In rare cases, equipment failure, memory card damage or events outside our control may affect your photos. If that happens, we will offer a free reshoot where possible or a refund of the amount you paid for the affected part of the service. Our total liability for any shoot is limited to the amount you paid us for that shoot.

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, power outages, internet or Google service outages, government orders or venue restrictions.

13Governing law

These terms are governed by the laws of India. We will always try to settle any disagreement by talking first. If that does not work, the courts in Pune, Maharashtra will have jurisdiction.

We may update these terms from time to time. The version in effect on your booking date applies to that booking.

14Contact